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NEXT TO EVERY CHILD VICTIM OF VIOLENCE
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  • Intervention
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    • Domestic Violence
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NEXT TO EVERY MISSING CHILD
  • Prevention
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NEXT TO EVERY CHILD WITH A HEALTH PROBLEM
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    • Provision of Social and Counseling Support to Children with Health problems
NEXT TO EVERY CHILD VICTIM OF POVERTY
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National Helpline for Children SOS 1056

The recognized National Helpline for children SOS 1056 is operated by «The Smile of the Child» and is available for every child and adult for the provision of support on issues of their concern.

The 1056 Helpline plays a key role in addressing situations of violence that children are faced with (Physical, Sexual & Psychological Abuse, Neglect, Bullying and Trafficking).

The 1056 Helpline is staffed exclusively by specialized Social Workers and Psychologists and is available throughout Greece on a 24-hour basis, 7 days a week, 365 days a year.

Calls to the Helpline 1056 are free from landline and mobile telephones, no card is REQUIRED when calling from telephone booths, whereas calls from card phones do not require any telephone credits.

Through the Helpline SOS 1056, the following services are provided:

  • Registration of anonymous and named reports about children victims of abuse;
  • Immediate intervention for children who are at risk (direct intervention);
  • Activation of care procedures for children who have been abused and are in hospitals (transitional stage);
  • Handling of requests for abused children in the 10 Homes of the Organization;
  • Provision of guidance on every issue and interconnection with other services;
  • Mobilization of blood and blood platelet donors.

For the provision of the above-mentioned services, vehicles of Direct Intervention and Mobile Medical Units of Intensive Care for newborns and children are at the disposal of the Helpline 24 hours a day.

Emphasizing communication with children and adolescents, apart from the communication via a telephone call, children also have the possibility to “talk” to us via”: Email, Chat and Social Media.

Furthermore, the Helpline 1056 is interconnected with the 112 European Emergency Number and belongs to the Network of Child Helpline International (CHI).

On the logistical level, the Helpline 1056 is equipped with high technology hardware and software tools and operates through four interconnected call centers, all operated as one! That ensures that the maximum waiting time of each call does not exceed 12 seconds!

The Calling centers of the National Helpline for Children SOS 1056 are located in:

  • Athens (Marousi and Kareas)
  • Thessaloniki
  • Patras

It is worth mentioning that «The Smile of the Child» has established a Disaster Recovery Area at the El .Venizelos International Airport of Athens in an effort to ensure the smooth operation of the Helpline 1056 under any circumstances.

«The Smile of the Child» has been operating the Helpline 1056 since 1997, while in 2007 the Helpline was recognized as a National Helpline for Children.

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Εργαλεία

Τηλεφωνικά Κέντρα

Collaborations

UNIVERSITY OF EDUCATION, RESEARCH AND RELIGIOUS AFFAIRS ON BULLYING

MUNICIPALITY OF THESSALONIKI

PREFECTURE OF CENTRAL GREECE

HELLENIC MINISTRY OF INTERIOR AND ADMINISTRATIVE RECONSTRUCTION

PREFECTURE OF ATTICA

HELLENIC MINISTRY OF EDUCATION RESEARCH AND RELIGIOUS AFFAIRS, 2014

HELLENIC FORENSIC ASSOCIATION

HELLENIC MINISTRY OF EDUCATION RESEARCH AND RELIGIOUS AFFAIRS, 2013

HELLENIC MINISTRY OF SHIPPING AND THE AEGEAN

HELLENIC MINISTRY OF CITIZENS’ PROTECTION

HELLENIC MINISTRY OF EDUCATION, RESEARCH AND RELIGIOUS AFFAIRS

Statistics

Στατιστικά στοιχεία υποστήριξης παιδιών που ενημερωθήκαμε μέσω δημοσιευμάτων 2022

Στατιστικά στοιχεία υποστήριξης θυμάτων ενδοοικογενειακής βίας 2022

Στατιστικά στοιχεία Καταγγελιών SOS 1056 2022

Στατιστικά στοιχεία Καταγγελιών SOS 1056 2022 Α' Εξάμηνο

Στατιστικά κλήσεων SOS 1056 2022 Α' Εξάμηνο

Στατιστικά στοιχεία υποστήριξης θυμάτων ενδοοικογενειακής βίας 2022 Α' Εξάμηνο

Στατιστικά στοιχεία υποστήριξης παιδιών που ενημερωθήκαμε μέσω δημοσιευμάτων 2022 Α' Εξάμηνο

Στατιστικά στοιχεία υποστήριξης θυμάτων ενδοοικογενειακής βίας 2021 Α' Εξάμηνο

Στατιστικά κλήσεων SOS 1056 2021 Α' Εξάμηνο

Στατιστικά στοιχεία Καταγγελιών SOS 1056 2021 Α' Εξάμηνο

Statistics on SOS 1056 Reports 2020 (in Greek)

Statistics on SOS 1056 Calls 2020 (in Greek)

Στατιστικά στοιχεία υποστήριξης θυμάτων ενδοοικογενειακής βίας 2020 Α Εξάμηνο

Statistics on SOS 1056 Calls 1st Semester 2019 (in Greek)

Statistics on SOS 1056 Reports 2019 (in Greek)

Statistics on SOS 1056 Reports 2018 (in Greek)

Statistics on SOS 1056 Calls 2018 (in Greek)

Statistics on SOS 1056 Calls 2017 (in Greek)

Statistics on SOS 1056 Reports 2017 (in Greek)

Statistics on SOS 1056 Calls 2016 (in Greek)

Statistics on SOS 1056 Reports 2016 (in Greek)

Statistics on SOS 1056 Reports 2011 (in Greek)

Statistics on SOS 1056 Reports 2012 (in Greek)

Statistics on SOS 1056 Reports 2013 (in Greek)

Statistics on SOS 1056 Reports 2014 (in Greek)

Statistics on SOS 1056 Reports 2015 (in Greek)

Statistics on SOS 1056 Calls 2015 (in Greek)

Statistics on SOS 1056 Calls 2014 (in Greek)

Statistics on SOS 1056 Calls 2013 (in Greek)

Statistics on SOS 1056 Calls 2012 (in Greek)

Statistics on SOS 1056 Calls 2011 (in Greek)

Statistics on SOS 1056 Calls 2010 (in Greek)

Statistics on SOS 1056 Calls 2009 (in Greek)


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1056 THE NATIONAL SOS HELPLINE FOR CHILDREN
116111 THE EUROPEAN HELPLINE FOR CHILDREN
116000 THE EUROPEAN HOTLINE FOR MISSING CHILDREN