116000 European Hotline for Missing Children

116000 European Hotline for Missing Children



116000 is the European Hotline for missing children. To date this hotline operates in the following member-states: Belgium, France, Greece, Denmark, Hungary, Italy, Poland, Portugal, Romania, Slovakia, Holland, Spain, England, Germany, Estonia, Malta, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Ireland, Lithuania, Luxembourg, Slovenia, The Netherlands, United Kingdom. The Hotline is also available outside the EU in Albania, Serbia and Switzerland.   

Each country’s hotline operates 24 hours a day and calls made to it from mobile and payphones are free of charge, while landlines are only charged at local rates. It is staffed by properly trained Social Workers and Psychologists, so that they can offer support to parents of missing children, receive information from citizens regarding a missing child, and contact the competent Authorities regarding any case, in direct cooperation with the police. 

116000 can be used by parents, children and all citizens. It is especially useful for parents and children who are travelling, as the persons answering the calls can direct them to the competent authorities of that country. 116000 provides a safety network when parents and their children travel through Europe on vacation, business or other reasons. The staff of the European Hotline 116000 is able to provide assistance in the given country’s language or in English.

In Greece the common European number 116000 for missing children was allocated to the Organisation “The Smile of the Child” by the Hellenic Telecommunications & Post Commission (EETT) and operates at the National Centre for Missing and Exploited Children.







National Centre for Missing and Exploited Children
116000 European Hotline for Missing Children
Email: missing@hamogelo.gr